Our Commitment

The National Privacy Principles (NPPs) scheme as set out in the Privacy Amendment (Private Sector) Act 2000 (Privacy Act) became operational on 21st December 2001 and, in handling your personal information, Trash & Treasure Australia Pty. Ltd. (the Company) is fully committed to compliance with the NPPs. This policy statement has been prepared to comply with the NPPs and sets out the policies of Trash & Treasure relating to personal or sensitive information provided to or collected by us through this internet site and also through our general dealings with members of the public. Unless you give your express consent otherwise, the following policies govern how Trash & Treasure handles your personal information and safeguards your privacy.

Collection and Use of Personal Information

Pursuant to the Pawnbrokers and Second-Hand Dealers Act 1996 (NSW) we collect personal information from sellers at our markets in New South Wales and Victoria when they enter any of the Company's markets in those States to sell their wares. We may also collect information from any person in any State who contacts us by email, fax, telephone, postal mail, or in person at our offices in Prestons NSW or Dandenong Vic, or at any of our markets operating in New South Wales or Victoria. We note that we also collect personal information from you directly on this website under the heading "Comments" - if you have any comments or queries regarding any of our services or anything in this internet site, you may send such comments or request that we contact you with further information by providing your contact details. The purpose of collecting such information from you is to enable us to:

  • provide you with the service/s you request; and
  • provide you with information about our markets.

In addition to that information, which you voluntarily provide to Trash & Treasure while using this internet site, Trash & Treasure maintains server logs regarding visits made to this internet site. Most internet sites maintain such server logs, and Trash & Treasure analyses such logs in an effort to constantly improve the value of materials on the site. The server logs DO NOT contain personally identifiable information and Trash & Treasure DOES NOT make any attempt to link the traffic information on the site with the individuals who actually visit the site. From time to time Trash & Treasure may "break down" overall usage statistics according to a user's domain name, browser type, and MIME type by reading information from the browser string (information contained in every user's browser). The sole purpose of this "break down" is to improve the performance of the site, monitor pages of the site that are visited infrequently and improve such pages, and to determine what type of browser support we require.


A cookie is a small data file that certain web sites write to your web browser (your computer's hard drive) so it can later be read back from that browser. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited on that site. If you are interested, more information on cookies can be found by visiting the Cookie Central web site at Trash & Treasure DOES NOT use cookies.

Providing your Personal Information to the Authorities

In providing a market stall space to sellers at any of the Company's markets, it may be necessary for us if lawfully requested, to provide your personal information to authorities which may include the Department of Fair Trading, the relevant State Police Service, related entities of the Company, Courts, Solicitors and legal advisers, Federal and relevant State Governments, relevant Local Councils and Insurance Companies. Importantly, your personal information is only provided to those entities to the extent required by law. At all times the information remains the property of the Company and is treated as being strictly private and confidential. We do not otherwise sell or provide any of your personal information to any entity or organisation.

What if you do not wish to provide us with information?

In order for the Company to provide a venue and stall space for sellers to sell goods at any of the Company markets, we are required by law to obtain information about the sellers. If a seller does not provide us with all of the information we require, it may be necessary to refuse that seller entry into our markets for the purposes of selling.

Newsletter and flyers

Occasionally we provide market sellers with a newsletter or flyer in order to keep them informed about important matters relating to the market operation. Sellers are legally entitled to be kept informed, and their consent for us to provide a newsletter or flyer is implied unless they notify us that they do not wish to receive such information. The newsletter or flyer may contain information regarding services and events that could be beneficial.

General Information Security

Trash & Treasure has implemented technology and security features and strict policy guidelines to safeguard the privacy of personal information from unauthorised access or improper use. All information that you submit to us on this website is transmitted directly to our internal database server. We take measures to protect this information while it is stored, including:

  • making no external facility (modem) available to access the internal main frame; and
  • ensuring submitted information is securely stored on a password-protected database.

Your Rights

Under the Privacy Act you have the right to request access to personal information we may hold about you, subject to any applicable limitation defined in the NPPs. Where we incur a cost in providing that information we may pass that cost on to you. If the information is incorrect, you have the right to require us to amend the information. We do not pass on to you any costs for correcting or updating of information.

Further Information

For further information about our Privacy Policy, or access to your personal information, please contact our Privacy Officer on (02) 9607 5255.

Changes to Privacy Policy

Trash & Treasure reserves the right to modify or amend this Privacy Policy at any time and for any reason without notice.